Returns, Refund &
Cancellation Policy

We Haiku foods have the option for returns, refunds and cancellation under our company norms. Please read the policy points carefully and our process will be executed based on this policy only.

  • Any order cancellation can be made before the shipping process so as to claim the refund of the paid amount.
  • Cancellation of your any order shall be accepted via the website or when you reach us through our mail
  • After shipping, no cancellation can be processed.
  • Refund shall be made when you cancel an order
  • Refund shall be processed when order is not delivered to the customer
  • Refund shall be done if any complaint is raised regarding the product quality and also only when it is found to be true.
  • In case of any web issue or payment failure, we will refund the amount after checking whether that problem is true.
  • Under all circumstances concerning cancellation and refund, we shall have the deciding hand.
  • Online delivery may amend refund or cancellation policy from time to time. In case of any modifications, we will make use of the personal data you shared and announce the concern immediately.
  • Returns will be accepted upon certain important parameters by Haiku foods.
  • Any kind of returns request raised due to product default or damage; it will be taken into consideration.
  • Our Haiku foods team will immediately enquire and take necessary against for your complaints & return request.
  • Returns request can be raised within 10 days after delivery.
  • Shipping cost for return product may be charged